NOMORERACK.COM is just awful
I have ordered a few things from this site and have had problems that I managed to solve or circumvent.Now, however, I am PISSED.
A "cyber Monday" email depicted an item and stated that it was 90% off. When I went to the site it was their usual price, which is about 67% off, and went into the "basket" at the 67% off price. I immediately send a customer service request. A couple of days elapsed, whereupon I get a reply from "Randy" (not his real name, I'm sure, since they appear to be in India) telling me ...
uh ... NOTHING. I respond. The next day I get another email saying that the item is no longer available with a link that, sure enough, says the item is out of stock.
I reply, as this is not the point; the point is that the item was offered at a price that they would not honor. Today I receive another response from Randy saying that deals are good for one day only. Again, not the point; but the item, miraculously, is now available again. I am waiting for their reply to my promise to contact the Attorneys General of both states involved, the BBB, every consumer protection agency I can find, and anyone else who will listen.
I am retired and have all the time in the world.
Deceptive and duplicitous business practices *** ME OFF.Have a nice day.
Review about: Customer Service.
Review #363436 is a subjective opinion of a user.